Our technical approach to management and support services contracts is derived from LBA’s many years of successful management of architectural and other professional services projects. We have then developed and refined our management structure and quality control measures to include key aspects of recognized best practices from the facilities management and support services industries. We are always improving our quality of execution and delivery by regularly examining procedures, management practices, experiences, and lessons learned from past and current LBA contracts. This diligence for self-examination and improvement ensures that LBA adheres to the highest quality standards while listening to the needs and concerns of our customers, thereby achieving excellent results and high-levels of customer satisfaction.